Pauline Haass Public Library, located in Sussex, in northeast Waukesha County. We’re looking for an experienced adult reference librarian to cover for sick or vacationing staff and to provide backup desk coverage for our home delivery service and programs. This substitute position requires a reasonable amount of availability during daytime, evening, and possibly weekend hours.

You will work independently on a busy reference/information desk that primarily serves adults and teens (there is a separate area and reference desk for children). Our library places a strong emphasis on customer service; we walk people to the stacks, place holds for them if needed, open study rooms, provide extensive help with questions about the use of electronic devices and the Internet, and look for ways to say “yes.” Delivering great service with a warm smile, while juggling, is the expectation. Confident ability assisting with mobile devices and library apps like Libby is a requirement, as are strong search skills, a real interest in our customers, patience, kindness, and an unhesitating ability to set firm behavioral limits with those few but fascinating library users who need that. The library is a member of the Bridges Library System and CAFÉ consortium which shares a Polaris catalog.

The pay rate for this position is $18.63/hour. View full job description here. Candidates with an M.L.S., at least one year of public library experience on a reference desk, appropriate availability, and the qualities listed above are invited to e-mail or send an informative letter of interest, and a completed application by 4:00 pm on Sunday, Sept. 26, to:

Jennie Bahnaman, Assistant Director
Pauline Haass Public Library
N64 W23820 Main Street
Sussex, WI 53089